Collection points
Home isn’t your only delivery address. Now, you can choose from thousands of convenient collection points across Australia.1
Manage deliveries in transit
Change of plans? Won’t be home to sign for a delivery? No problems. Have your parcel redirected to a different address, or left in a safe place.2
Collecting missed deliveries
Learn how to transfer items to a different post office, or arrange for someone else to collect them for you.
Delayed, lost or damaged items
If your parcel or letter hasn't arrived as expected, we'd like to help you find it.
Popular links
Manage your mail
Moving house or need a more secure place to receive your mail? You're in the right place.
Download our mobile app
Download our mobile app
Easily track and manage your deliveries from your mobile device with our free mobile app.
Mail and parcel delivery – street and roadside
Learn about our mail and parcel delivery policy in areas zoned as street delivery and roadside delivery.