Does your business send parcels regularly?
Send with ease, access savings, offer a great customer experience, and get local support when you need it.
Economic domestic delivery
Network reaches all of Australia
Tracking included2
Up to $100 of compensation included4
Need to there faster? Try our Express Post service.
Your postage rate is based on the size of packaging you choose. As long as your item fits inside one of our If It Packs, It Posts packages, weighs under 5kgs and will be sent within Australia – it posts for a simple postage rate.
Your postage rate is based on the weight tier your packed item fits into. Your packed item weight is based on your packed item’s actual or cubic weight, whichever is greater.
Parcel Post is suitable for sending items up to $100 in value. If your item is valued over $100, you should purchase Extra Cover6 – it provides loss or damage cover from $100 up to $5,000. Subject to the Australian Consumer Law, if your parcel is lost or damaged, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable.7
Stock-up on prepaid Parcel Post satchels and other packaging, so you’re ready to send next time.
To help your item arrive at its destination safely, follow our packing tips.
You can add Signature on Delivery and Extra Cover6 (if your item is valued over $100).
You can print postage labels at one of our Post Offices or online if you have a MyPost Business account. It’s free to sign up.
Find your nearest red Street Posting Box or Post Office, for convenient parcel posting.
If you require proof of purchase, lodge at your nearest Post Office.
Use our online tracking tool for updates on your item’s delivery status.1
1 Our regular parcel service delivers in 2 or more business days. Delivery times will vary depending on lodgement and destination points. Read more information on delivery times to your area.
2 You will need to enter your item’s Tracking number (Article ID) to use our tracking too. Tracking number on barcode is only available if you've used a satchel or have lodged your parcel in-store and have been provided with a receipt. Track advice will only be shown when a scan has occurred. Find out more about our tracking service.
3 Australia Post purchases carbon credits to offset the emissions of its deliveries. Find out more about our commitment to carbon neutral parcel delivery.
4 Parcel Post comes with up to $100 compensation included. If you’re sending an item such as electronics or a document such as a passport that is valued over $100, you should purchase Extra Cover. If your parcel is lost or damaged while being carried by Australia Post, and you haven’t purchased Extra Cover, compensation of up to $100 and a postage refund may be payable. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our Express Post service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.
5 Savings are calculated based on how many qualifying parcels you send over a rolling 8-week and 12 month periods. To be eligible, you must have a MyPost Business account and use your account when purchasing qualifying parcels and you must meet the volume requirements over the relevant period to get discounts on certain products. Read MyPost Business savings Terms & Conditions.
6 Additional charges apply. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof) if your item is lost or damaged while being carried by Australia Post. Find out more about Extra Cover.
7 Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our Express Post service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.
