1 If you have a Personal or Business service, you can extend online, over the phone or at the Post Office. If you're a Concession customer you can call us or visit the Post Office to extend your service. To extend a Home Office service, please visit the Post Office.
2 To extend your international service, or while overseas, please call us on +61 3 9847 6098 or have someone lodge the change on your behalf at the Post Office. Please note, some mail can't be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, Express Post and items which require customs documentation. We are not able to redirect mail from an overseas address to an Australian address. Please refer to the local postal service in the country you would like your mail redirected from.