We’ve invested $1bn into new technology, facilities, our fleet and more people to help us deliver like never before.
Last year, we processed 2.6 billion items, and delivered to 115 countries across the world.
At the heart of every Australian community, our people are a regular presence to rely on. We've always looked for ways to link communities together and listen to what matters to them. We’ll always be there for Australians in need.
We provide services to many Australians, and regularly visit over 12.4 million delivery points across the country. This important role we play in our community also allows us to deliver much more than parcels and letters.
Australia Post is at the heart of Australian communities, connecting people to each other and the world. Our Post Offices are a vital local hub and our role remains unchanged – to help communities thrive. Working in partnership with organisations like Beyond Blue, Australian Red Cross and the Indigenous Literacy Foundation, we’re helping communities to:
Our 2022 Annual Report is now available
We’ve invested $1bn into new technology, facilities, our fleet and more people to help us deliver like never before.
Last year, we processed 2.6 billion items, and delivered to 115 countries across the world.
Our self-funded government business enterprise is owned by all Australians and receives $0 tax funding.
In the past five years, we’ve paid over $238m dividends to the Australian Government.
We’re proud to be one of Australia’s most diverse workforces.
Our people represent 145 nationalities, 3% are Aboriginal and Torres Strait Islander and 5.6% have a disability.
Since 2019, we've sent 185+ million parcels carbon neutral, which is the equivalent of taking 105,000 cars off the road. We’re also investing in Australia’s largest electric delivery fleet.
We have one of Australia's largest retail networks with over 4,300 Post Offices, including 2,500+ in rural and remote areas. Learn about operating a Post Office.
As one of Australia's biggest supporters of small businesses, we're investing in new technology to help make sending easy with MyPost Business.
We’re constantly innovating and trialling new ways to deliver essential services to all Australians; and to ensure our business is operating in an efficient and sustainable way that helps our nation prosper.
We proactively influence and partner with our business and suppliers to manage risk and deliver commercial value for Australia Post, our environment and the community we serve.
We want to give our customers the best experience possible, so if you’ve had an issue you need addressed – or simply want to share feedback about the level of service you’ve received, we want to hear from you.
We’re sharing the stories that bring our community programs to life.