1 The pickup service collects parcels from senders for lodgement into the Australia Post network. Additional charges apply. The pickup service is only available in major metropolitan areas, and its availability in your location will be advised by the on-screen prompts within the MyPost Business online portal. Australia Post may vary at any time the locations where the Parcel Pickup Service is available. We can collect up to 100 parcels at a time. Pickups between 9am and 5pm Monday - Friday, for orders placed before 1pm the day prior. Subsequent parcel delivery in our network is based on the postage services you have purchased. For details, read the MyPost Business Parcel Pickup terms and conditions.
2 MyPost Business savings band allocation will transition on 4 July 2022 from volume-based to spend-based calculations. Your savings band will be based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings apply to MyPost Business products, with certain exceptions. For more information on the spend requirements of each savings band and for a full list of MyPost Business Products, including the list of exceptions, read the MyPost Business Rates and Savings Guide (PDF 915kB).
3 The returns service is only available for domestic parcels. The service is only available for postage labels generated through the MyPost Business portal and isn’t available for Parcel Post and Express Post prepaid satchels. Standard MyPost Business postage rates and savings apply.
4 Carbon offset for international parcel deliveries is to the international hub only. Our plastic packaging range is recyclable via REDcycle bins located at 1,800+ locations nationwide. Please note that the REDcycle service is no longer available. Learn more here (PDF 523kB). Parcel boxes can be recycled in kerbside recycling bins.