Apply at the Post Office only with the required proof of eligibility and proof of identity.
How it works
How it works
Mail hold ensures your business letters and parcels are stored by Australia Post. Applications take 3 business days. When your service ends, your mail is delivered as addressed on the next business day or as soon as possible.
- Choose a timeframe from 1 week to 12 months for your letters and parcels to be held.
- Include up to 6 names on your application, including your business name(s)1, your own name, any name variations, and the names of those you work with (if anyone receives mail to the business where the business name is not listed)1.
- Extend, alter or cancel your existing service at a Post Office.
- Available for companies, clubs or associations, partnerships or sole traders, government bodies or instrumentality and home office. See proof of eligibility for further information.
Business
Business
| Applicant | Flat monthly fee |
|---|---|
| Business | Flat monthly fee $150 |
Home office
Home office
If you operate a business, trust or Self-Managed Super Fund (SMSF) from home, you may be eligible for a reduced fee on your business mail hold service.
| Applicant | Flat monthly fee |
|---|---|
| Home office | Flat monthly fee $75 |
Not a business customer?
Not a business customer?
Read the mail redirection and mail hold terms and conditions and how we're protecting your privacy.
1 Up to six names can be added to your business mail hold service, including the legal entity name, other names the business operates under (at the same address), and the names of anyone who receives personal mail delivered to work. Mail addressed to an individual and the business will automatically be included as part of your business mail hold service.
