Apply online or at the Post Office with the required business documentation and proof of identity.
How it works
How it works
Business mail redirection forwards your business mail from your old location to your new premises.
- Redirect eligible letters and parcels for 1, 3, 6 or 12 months.
- Include up to 6 names on your application, including your business name(s), your own name, any name variations, and the names of those you work with (if anyone receives mail to the business where the business name is not listed).1
- Extend, alter or cancel your existing service at a Post Office.
- Available for companies2, clubs or associations3, partnerships or sole traders, government bodies or instrumentality and home office.
Application processing takes 3-6 business days. We'll send you a confirmation email when you submit your application, and another once your service is approved. A tax invoice will also be sent to you. If your application isn't approved, we'll contact you with the next steps.
Apply at the Post Office with your completed application form, proof of identity and certified Annual General Meeting (AGM) minutes detailing the appointment of office holders.
If you operate a business in your own home or have a business partnership, apply at the Post Office with your completed form and proof of identity.
If you're a sole trader you must provide a Certificate of Registration of a Company - if you have one.
Apply at the Post Office with your completed application, proof of identity and a certified copy of the relevant authorisation signed by a duly authorised person.
If your organisation has a Certificate of Registration of a Company, you can apply online as a company.
| Redirection to | Up to 1 month | Up to 3 months | Up to 6 months | Up to 12 months |
|---|---|---|---|---|
| Australia | Up to 1 month $154 |
Up to 3 months $385 |
Up to 6 months $770 |
Up to 12 months $1,540 |
| International | Up to 1 month $308 |
Up to 3 months $770 |
Up to 6 months $1,540 |
Up to 12 months $3,080 |
If you operate a business, trust or Self-Managed Super Fund (SMSF) from home, you may be eligible for a reduced fee on your business mail redirection service.
Apply at a Post Office with proof of identity.
Not a business customer?
Not a business customer?
Read the mail redirection and mail hold terms and conditions and how we're protecting your privacy.
1 Up to six names can be added to your business mail redirection, including the legal entity name, other names the business operates under (at the same address), and the names of anyone who receives personal mail delivered to work. Mail addressed to an individual and the business will automatically be included as part of your business mail redirection.
2 Online applications are currently only available to companies.
3 If you run a local community group serviced by volunteers, provide a community service to the local community and are not-for-profit, you may be eligible for a discounted rate. Speak to friendly team at the Post Office to learn more.
