Manage deliveries with MyPost
Control your deliveries and get easy access to other Australia Post services with a free MyPost account.
Easy-to-use features
With MyPost, you can track parcels,1 redirect deliveries,2 get set up with other Australia Post services like a MyPost Concession account (if you're eligible) and more.
Track parcels and view estimated delivery dates1
Redirect a parcel to a more convenient location2
Have your parcels left in a safe place3
Nickname parcels for easy identification
Let someone collect a parcel for you
Set preferences for delivery notifications
Access free collection points4
View your online enquiries
Print labels and pay for postage from home
Log in with the AusPost app
Get trusted notifications, and easily track and manage your deliveries with the AusPost app. And with a free MyPost account, you’ll get access to all the services above, plus other unique, convenient features from your smart devices.
Get seamless delivery with MyPost
When you sign up for a MyPost account, it's important to provide the same details you use when shopping online. This is so we can automatically show parcels in your MyPost account for you to track or manage.
For a great delivery experience, provide your:
One login – multiple services
When you create a MyPost account, you provide an email address and password.
You can then use this login information to set up other Australia Post products and services, including a MyPost Business account, the Online Shop and a MyPost Concession card (if you’re eligible).
If you’re eligible for a MyPost Concession account, you’ll get access to a number of benefits, including:
When applying for a MyPost Concession account, provide your login email and name, your mobile number or your MyPost account customer number (APCN), so we can connect your account and card to your MyPost account.
Shop our range online
Discover packaging, stamps, tech, gifts, electronics and more at our Online Shop.
Use your MyPost login details to start shopping.
Are you a business customer?
If you spend $50+ over 4 weeks on parcel sending, you can access great savings with a MyPost Business account. With smart sending tools, no eligibility criteria, and free sign up, you could save up to 40% on domestic postage and up to 35% on international postage.
Frequently asked questions
1 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.
2 Our redirect a parcel in transit service is only available for parcels in transit that have been addressed to a street address, and when the sender has included your registered email address or mobile number. Redirecting your parcel in transit may be unavailable for a few reasons including: the sender has provided your residential or postal address but not your email or mobile number; the sender has opted out of allowing redirect requests; it was originally addressed to a Parcel Locker, Post Office or PO Box; our tracking system doesn’t have the information to support redirecting; or it’s too late to request redirecting as it's on board for delivery.
If your parcel is ineligible to be redirected, it will be delivered to the original address, and you’ll be notified that your request was unsuccessful.
Changing your delivery address may result in a delay in delivery, depending on the location.
3 Terms and conditions apply. The option to have parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include registered email address, mobile number, or other details that allow us to match the parcel to the receiver’s MyPost account. Learn more about having your parcel left in a safe place.
4 Terms, conditions and collection time limits apply. You have 48 hours to collect your parcel from a Parcel Locker, 10 business days to collect from a participating Parcel Collect (Post Office) location, and 30 days from a PO Box. Size limits apply. View full terms and conditions.
