Business resources
From downloadable guides to helpful videos, these are the free tools that should be in every business owner’s kit.
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2023 Inside Australian Online Shopping Report
From effective strategies for building customer loyalty to tips on strengthening your supply chain, our exclusive report helps you uncover the latest eCommerce data and trends to take your business to the next level.
eCommerce Jargon Busters
Delivery lingo made simple.
What is cubic weight?
Check out our eCommerce Jargon Buster series where we break down popular eCommerce terms that can be a little tricky to navigate. First up – cubic weight.
What is a shipping manifest?
A shipping or delivery manifest is used to capture information about the parcels you’re sending. Learn how to create one and see a sample manifest.
What is an eCommerce shipping integration?
Learn how an eCommerce shipping integration can help you save time, capture payments and improve the delivery experience.
How to offer Easy returns
Find out what different returns options your business can offer customers with Australia Post.
What is authority to leave?
Get the low-down on authority to leave, or ATL, and find out what Australia Post does with ATL parcels.
What is a parcel collection point?
A collection point is a place where your customers can collect their parcels. Find out how and why you should offer collection points at checkout.
What is drop shipping?
eCommerce drop shipping uses a third party to manage inventory and shipping, so you can focus on sales and marketing. Learn how drop shipping works and why use it.
Latest guides and resources
Guide to keeping deliveries on track during eCommerce peaks
This toolkit covers every stage of the process, from preparing labels and parcel lodgement, to offering tracking and notifications via the AusPost app and tips for sending internationally.
Guide to staying mentally healthy at work
Developed in conjunction with Beyond Blue, this guide is designed to help small businesses create mentally healthy workplaces, especially during busy times.
Guide to business sustainability
From social to environmental and economic sustainability, this 10-step guide aims to help small and medium businesses (SMBs) adopt sustainable practices in the workplace.
Your 2023 eCommerce sales event calendar
The first half of the year is packed with sales events and opportunities to grow your business. Our eCommerce calendar is filled with the dates, tips and insights to help your business thrive—grab your free copy today.
Guide to calculating postage
By understanding how postage is calculated, you’ll be able to enter the correct information for your parcels, so you’ll only pay for what you send.
Australia Post Delivery Experience Report 2021
With so many customers now shopping online, how can you deliver a great retail experience? This data helps us understand what works and what doesn’t when it comes to getting parcels into customers’ s hands.
How to add Traditional Place names at checkout
More eCommerce retailers are giving shoppers the option to include a Traditional Place name when shopping. Read on to see how easy it is for your customers to acknowledge the Traditional Custodians of the land.
Talking business with Australia Post
These small business owners answer your most popular questions about selling online in Australia.
Adrian and Bec on how to save time and money on sending
We speak to Adrian Law from Cool Guppy and Bec Connolly from Botanicals by Luxe about their experiences in selling online, how to save time and money when sending, and how integrations make order fulfillment so much easier.
Bec shares how to save money when sending packages
When you’re just starting out in business, finding ways to save money can help you get one step ahead. In this snippet, Bec shares how she switched to MyPost Business to reduce postage costs and save money on shipping.
Adrian shares how he saves time getting orders ready to ship
Like many small business owners, Adrian’s juggling a lot of roles. To free up more of his time to focus on growth, Adrian prints postage labels directly from his website. Watch this snippet to see how he saves time fulfilling orders.
Brad shares his top tips for shipping products overseas
After one particular transaction with a customer in New Zealand, Brad Munro from Boomerangz Footwear discovered how he could easily save his business and customers money by shipping his products overseas through MyPost Business.
Guide to creating automatic shipping labels for online orders
Looking to save time and make sending easier? Learn how shipping platforms can integrate with your online store and MyPost Business account to make printing labels a breeze.
MyPost Business Toolkit
With a MyPost Business account, your parcels earn you savings and our smart sending tools save you time. Want to learn more? Check out the benefits of MyPost Business in this helpful, must-read guide.
Guide to parcel and freight preparation
Need help sending your parcels through Australia’s largest parcel and freight delivery network? This guide includes everything from correctly formatting addresses to our recommended packaging.
Save money with MyPost Business
With smart sending tools and no eligibility criteria, MyPost Business saves you time while your parcels can earn you savings.
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